1. Eligibility for Return & Replacement

• Item has a manufacturing defect or arrived physically damaged during transit.
• Received a model or specification different from what was ordered.
• Item must be returned with its original packaging, protective box, and included accessories.

2. Non-Returnable Items

Due to the delicate nature of micro-electronics soldering:

• Electronic IC chips that have already been soldered, heated, or modified onto motherboards.
• Consumables that have been unsealed and consumed (e.g. solder paste, opened UV glue tubes, flux bottles).
• Items damaged due to technician mishandling, over-voltage, or improper micro-soldering temperature.

3. How to Initiate a Return

1. Take clear photos or a short video showing the defect or delivery issue.
2. Contact our support team on WhatsApp at +8801971774707 with your Order ID.
3. Our technician team will inspect and approve the return or guide you to swap the item at our Gulistan showroom.