Shipping & Delivery Policy

Fast, secure, and insured delivery of mobile repair tools and electronics across Bangladesh.

Inside Dhaka

Delivery in 24 to 48 hours. Standard courier fee ৳70–৳80.

Outside Dhaka

Delivery in 2 to 3 business days via verified courier services (৳130–৳150).

In-Store Pickup

Free instant pickup at Gulistan Shopping Complex, Dhaka.

1. Order Processing & Dispatch

All confirmed orders are processed and packaged within 1 business day from our Gulistan hub. Precision micro-soldering ICs, motherboards, microscopes, and delicate tools are packed with anti-static and shock-absorbent cushioning to ensure safe transit.

2. Delivery Timeframes & Coverage

Dhaka City (Metro): Delivered within 24 to 48 hours directly to your repair shop or doorstep.
Sub-Dhaka & All Other Districts: Delivered within 48 to 72 hours covering Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh divisions.

3. Courier Partners

We partner with reliable logistics networks including Steadfast Courier, RedX, Sundarban Courier, and SA Paribahan. Customers receive a tracking number via SMS/phone upon dispatch.

4. Physical Store Collection

Technicians and shop owners can collect orders directly from our physical showrooms during regular business hours (Saturday – Thursday: 10:00 AM – 8:30 PM):

📍 Rocky Telecom Showrooms:

Shop 6/11 (6th Floor) & Shop 4/52 (5th Floor), Gulistan Shopping Complex, Gulistan, Dhaka-1000.

☎ Phone / WhatsApp: +8801971774707 / +8802226641691